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kompas

Website Terms of Use

Last updated: August 2026

These are the rules for using the KOMPAS site (kompas.guide/sk) — a portal for Ukrainians in Slovakia. It says here who is responsible for the site, what is allowed on it, what is not, how we deal with what readers publish, and where to turn if something has gone wrong. We tried to write clearly: if any point is still unclear — write to us, and we will explain it in plain human language.

1. Who runs the site

The operator of the site is a self-employed individual (OSVČ) registered in the Czech Republic:

This same mailbox is read by a live person — it is our point of contact both for users and for public authorities. The full set of operator details, the languages of communication, the supervisory authorities and the form for reporting illegal content are gathered on the Contacts page.

2. What KOMPAS is and what is here

KOMPAS is an information portal for Ukrainians who live in Slovakia or are planning to move there. We are not a state institution, we do not provide legal, tax or migration services and we do not act as an intermediary in deals between users.

At the moment the Slovak version of the site has:

The set of sections changes: we add new ones and close those that did not prove their worth. KOMPAS works in several countries; the Czech version lives at kompas.guide/cz and has its own Terms — the set of sections and the references to laws there are different.

3. Accepting the Terms and the minimum age

By using the site you agree to these Terms. If you do not agree — simply do not use the site.

The site may be read at any age. Creating an account, leaving comments and reviews, sending requests and other forms is allowed from the age of 16. If you are younger — ask your parents or another legal representative to do it.

4. The service is free

Reading the site costs nothing. Housing listings and job listings are also published free of charge: we take no fee for the posting, none for a deal, none from the employer and none from the candidate. The site lives on advertising and partner placements — these are always labelled (Section 9).

If paid services ever appear, their terms and prices will be described separately and before payment, and not hidden in this document.

5. Personal account

Registration is not needed for everything — most of the site is available without an account. An account is created via Google or with an e-mail and a password.

6. Rules for using the site

By using KOMPAS you agree not to do the following:

7. Your content on the site

7.1. What this section is about

Part of what you see on KOMPAS is published not by us but by readers and companies. These are reviews of schools, agencies and companies, comments under articles, housing listings from realtors and owners, cards and requests in the specialists directory, and also any texts, photographs and files that you send through the site's forms. From here on we call all of this your content.

7.2. What may not be published

There is no place on the site for materials that:

Separately: if you are offering services for money, do not disguise it as a review or as neutral advice. Advertising is placed by agreement with us, and it is labelled as advertising.

7.3. Rights to your content and the permission you give us

Your content stays yours — we do not acquire copyright in it. By publishing material on KOMPAS you give us free of charge, non-exclusive permission to:

The permission lasts as long as the material is published, and only within the operation of the site itself and its official channels. It does not give us the right to sell your content separately from the site or to hand it over to third parties for their own purposes.

When you delete material or we take it down, the permission for further display ends. It does not disappear instantly: backups are overwritten on the schedule described in the Privacy Policy, and we cannot influence search engine caches or other people's reposts.

By publishing material you confirm that it is yours or that you have permission to publish it, that you have not used someone else's photographs, texts or logos without the rightholder's permission, and that you are not making other people's personal data public without their consent.

7.4. How we moderate

We write this plainly because Article 14 of Regulation (EU) 2022/2065 (DSA) requires it — and because it is useful for you to know how things really work.

We may take material down, restrict its visibility, close the ability to comment or block an account if:

7.5. What happens if we take your content down

If we take your material down, restrict its visibility or block an account, we write to the e-mail address given in the account or in the form and explain:

If you disagree — reply to that message or write to [email protected]. We will review the decision and reply; if the mistake was ours, the material goes back on the site. You can also go to court or to a supervisory authority — that right does not depend on our decision or on whether you wrote to us.

7.6. How to report someone else's content

If you have spotted material on the site that you consider unlawful — someone else's personal data, an infringement of copyright, a fraudulent listing, defamation — use the form on the Contacts page.

In the form give the exact link to the page (without it we will not be able to find the material), explain why you consider it unlawful, leave your e-mail address and confirm that you are submitting the notice in good faith. Immediately after sending you will see a confirmation that the notice has been accepted. We will examine it within a reasonable time and inform you by e-mail of the decision and its grounds, and also of how to appeal against that decision.

Notices sent knowingly falsely, or in order to remove an inconvenient review or a competitor, we do not examine — and we take this into account for further submissions from the same source.

7.7. Repeat infringements

If prohibited content comes regularly from one account, we restrict access: first temporarily, then permanently. We do the same with those who systematically send unfounded notices about other people's content.

8. Reviews of schools, agencies and companies

Reviews are left by visitors to the site. We want you to understand exactly what you are looking at:

The company concerned may reply to a review on the merits — this is normal practice, and we do not remove a reply because we did not like it.

Do you consider a review fake, paid for or in breach of the rules? Write to us through the form on the Contacts page, giving the link to the page with the review and the reason. The procedure for handling it is the same as in point 7.6.

9. Directories, the order of cards and advertising

The order of cards in the directories is determined by neutral criteria: how completely the card is filled in, the presence and content of reviews, how up to date the data is and how active the company is, the match with your filter or search query, the date of the last update. Payment does not affect the position in the results — a place in the directory is not for sale.

Advertising and partner materials are shown separately from ordinary results and are always labelled with the word “Advertising” or “Partner material”. A partnership does not change the editorial assessment: we do not write approving texts to order and we do not remove criticism for money.

The presence of a company in the directory is not our recommendation and not a guarantee of the quality of its services. We do not check companies' licences, qualifications or financial standing; check that yourself in the official registers.

10. Housing listings

Listings are posted by realtors and owners, not by us. Posting is free; we receive no reward from a deal and we are not a party to it.

Whoever posts a listing confirms that:

We do not check ownership, the condition of the property or the intentions of the person posting the listing. Remember the widespread fraud scheme: a deposit, an advance payment or a “reservation” before you have viewed the property. We never ask you to transfer money for housing and we take no part in settlements between the parties. If you spot a suspicious listing — report it to us under point 7.6.

11. Job listings

Job listings are published free of charge. We take no fee either from the employer or from the candidate, we do not do recruitment, we are not an employer and we are not a party to any employment relationship. Some of the job listings we collect from public sources.

Slovak law requires the employer to state in the listing the amount of the basic component of the wage (základná zložka mzdy) and prohibits discriminatory restrictions — § 62 ods. 2 zákona č. 5/2004 Z. z. Therefore:

Never pay “for a job placement” and do not send copies of your documents before a face-to-face interview: under Slovak law an employment intermediary has no right to charge a fee to a candidate (§ 25 ods. 3 zákona č. 5/2004 Z. z.).

12. The specialists directory

The “Specialists” section, which we are preparing to launch, is a directory of people and small companies that provide services in Ukrainian. Some of the cards we collected from public sources: public channels, listings and profiles where these people offer their services themselves.

If it is your card, you can claim it, correct the data or ask us to take it down. We take it down without asking for reasons and without unnecessary delay — as a rule, within 72 hours. There is a button for this on every card, and a form on the Contacts page. Where we get the data from, on what basis we process it and what rights you have — in the Privacy Policy.

The presence of a card in the directory does not mean that we have checked the specialist's qualifications, licence or insurance, and it is not our recommendation.

13. Our materials and copyright

The texts, data compilations, illustrations, design and code of the site belong to the operator or are used with the permission of the rightholders. They are protected by copyright — by the law of the EU, of the Czech Republic (zákon č. 121/2000 Sb.) and of Slovakia (zákon č. 185/2015 Z. z.).

Allowed: reading, saving for yourself, sharing a link, quoting a short extract with a credit to KOMPAS and an active link to the source page.

Not allowed: copying materials in full or in substantial part to other sites, to channels and mailing lists; automatically collecting the content of the site; using our materials to train artificial intelligence models — we expressly reserve this right and do not give consent to such use.

Some of the materials are prepared by the editorial team with the use of AI tools. Every material is read over by a person before publication, and a named editor is responsible for the publication — see the Editorial policy.

14. External links and third-party services

The site contains links to other people's resources — state registers, websites of schools and companies, news. We do not control their content, availability or safety and we are not responsible for them. Following an external link is at your own discretion.

Some functions of the site work through third-party services (for example, machine translation, maps, the voicing of terms, analytics). This means that part of the data is processed outside our servers. Which services exactly and what they receive — in the Privacy Policy. We draw your attention separately: do not paste passport details, medical certificates or contracts into the translator — the text is processed by an external service.

15. Liability and availability of the site

KOMPAS is an information portal. The materials, calculators and reference guides are for information only, they are not legal, tax, financial or medical advice and they do not replace consulting a specialist or checking an official source. Laws and rates change, and our texts may lag behind. More details — Disclaimer.

In respect of user content we act as a hosting provider within the meaning of Regulation (EU) 2022/2065 (DSA): we do not check everything in advance and we are not liable for other people's materials until we learn that they are unlawful. Once we learn of it — we act without delay. The author is responsible for the content of their own material.

We do not guarantee uninterrupted operation of the site. Maintenance work, failures, temporary shutdown of sections and loss of form data are possible; we try to give notice of planned work in advance. The site is provided “as is”.

We do not limit our liability for intent, gross negligence, harm to life and health, or in cases where such a limitation is prohibited by law. If you are a consumer, these Terms do not deprive you of any right granted by the mandatory provisions of consumer protection law.

16. Personal data and cookies

What data we collect, why, how long we keep it, who we pass it to and what rights you have — in the Privacy Policy. About cookies and tracking — on the Cookies page; there you can also change your choice at any time. The “Change cookie settings” button is in the footer of every page.

17. Applicable law and dispute resolution

These Terms are governed by the law of the Czech Republic — the operator is registered in the Czech Republic. If you are a consumer, this does not deprive you of the protection given by the mandatory rules of the law of the country of your habitual residence: for users from Slovakia, Slovak consumer protection law applies in the part where it protects you more strongly.

Disputes are heard by the courts of the Czech Republic. If you are a consumer, you may bring a claim before the court of your place of residence, and a claim against you may be brought only in the country of your residence.

Write to us first — most questions are resolved by a single message. If our answer did not satisfy you:

Turning to these bodies does not deprive you of the right to go to court. Complaints about personal data are handled by the data protection authorities — their addresses are gathered on the Contacts page.

18. Changes to these Terms

We may change these Terms — the site develops and the law changes. A new version is published here with a new update date. About significant changes — new rules for content, new conditions for realtors and employers, the appearance of paid services — we give notice by a visible message on the site.

Business users (realtors, employers, specialists in the directory) are notified of changes to these Terms at least 15 days before they take effect. You may disagree with the changes — in that case stop using the site and, if necessary, delete your account.

19. Contacts

Questions about these Terms, complaints, suggestions:

We reply in Ukrainian, Russian, Czech, Slovak and English.